Terms of Service

Last updated: August 12, 2026

1. Acceptance of Terms

By placing an order through OLD SOLDIER BBQ LLC, you agree to these Terms of Service. If you do not agree, please do not use our ordering platform.

2. Orders & Payment

All orders are subject to availability. Prices are listed in USD and may change without notice. Payment is processed securely through Stripe. By submitting an order, you authorize us to charge your payment method for the total amount including any applicable delivery fees, tips, and taxes.

3. Pickup & Delivery

Pickup orders should be collected at the specified location during the selected time slot. Delivery orders are subject to our delivery radius and fees. We are not responsible for delays caused by traffic, weather, or other circumstances beyond our control.

4. Refunds & Cancellations

Refund requests must be made within a reasonable time after your order. Refunds are processed at the discretion of OLD SOLDIER BBQ LLC. Cancelled orders may be subject to a processing fee.

5. Rewards Program

Points earned through our rewards program have no cash value and may expire. We reserve the right to modify or discontinue the rewards program at any time. Abuse of the rewards system may result in account suspension.

6. Food Safety

We prepare all food in accordance with local health regulations. Please inform us of any allergies before ordering. We cannot guarantee a completely allergen-free environment.

7. Limitation of Liability

OLD SOLDIER BBQ LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our services or consumption of our products.

8. Changes to Terms

We may update these terms at any time. Continued use of our services after changes constitutes acceptance of the updated terms.

9. Contact

For questions about these terms, please contact us through the information provided on our website.

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